Terms of Use – 1stHelp Signposting & Information

In these Terms of Use ‘Website’ means the 1stHelp website found at http://www.1sthelp.org  and may be contacted via e-mail at [email protected]

These Terms of Use, their subject matter and their formation are governed by the laws of England and Wales and all disputes will be dealt with by the English courts.

Terms of Access

Please read our Terms of Use carefully before using the 1stHelp Website. Our Website is offered as a free service, and is intended only:

  • To provide information about a range of services and products available to both citizens as well as suppliers of those products and services
  • To facilitate the purchase of those products and services. By accessing and using the Website you agree to abide by these Terms of Use.
  • If you are not willing to agree to the terms, then you should not use or access the Website.
  • You may not use the Website or any information contained within it other than as described in these terms or in any documents linked to from these terms
  • If you are a provider of goods or services (a ‘Provider’), there are other terms which apply to your use of our Website, which you must agree to before submitting any listings

Liability Disclaimer

1stHelp has only carried out limited checks on the information which Providers submit to the Website e.g. to confirm that the information is provided in the appropriate format and that all required fields have been filled out. It isn’t in a position to know, and does not warrant, that any given Provider is appropriately qualified, licensed or able to meet the needs of any individual service user, nor does it guarantee that the information supplied by any Provider is current or up to date.

No other warranties or promises about the quality or suitability of goods or services are offered by 1stHelp unless it is required to do so under English law. The views expressed by any of the Providers who upload content to the Website do not represent the views or values of 1stHelp.

If you are a consumer, please note that we only provide this Website for private, domestic use. Where you are not a Provider, you agree not to use the Website for any business purpose. 1stHelp shall have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Intellectual Property

The logos, text and other forms of content used on the Website belong to 1stHelp or its licensors (unless otherwise stated) and you must have our written permission to use them. The Council owns the copyright in this Website, and reserves all rights in it.  

Users may print off copies and may download extracts, of any page(s) from the Website for your personal use and you may draw the attention of others within your organisation to content posted on the Website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Users must always acknowledge 1stHelp (and that of any identified contributors) as the authors of any content printed or copied from the Website.

No Reliance

Our Website content is provided for general information only. It is not intended to amount to advice on which you should rely. Users must obtain professional or specialist advice before taking, or refraining from, any action on the basis of something you may have read on the Website.

Data Protection

1stHelp processes data under the Data Protection Act (the ‘Act’) 1998 and will at all times comply with the data protection principles set out in the Act. 1stHelp acts as the data controller for any personal data you upload to the Website, or which the collects from you.

Links to Third Party Sites

The Website may contain hyperlinks to websites operated by parties other than 1stHelp. These hyperlinks are provided for reference only and should not be interpreted as approval by 1stHelp of those linked websites or any information you may obtain from them. 1stHelp does not control these websites and is not responsible for their contents.

Linking to the Website

You may link to the Website, provided you do so in a way that is fair and legal and does not damage 1stHelp’s reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement by 1stHelp where none exists. Our Website may not be framed on any other site.

If you wish to link to the Website in any other manner, you must either be permitted to do so through other terms and conditions that you have accepted or have the 1stHelp’s written consent.

1stHelp reserves the right to remove any hyperlink at any time and without notice and shall not be obliged to give a reason for doing so. If you become concerned about the content of a site linked to or from the Website (or any Website content), please contact 1stHelp immediately via e-mail to [email protected]